Happy customers are happy drivers! We keep our customer service top of mind, so our customers receive the best service around.
Read reviews from our customers below.
Vic and the service department are the best! My granddaughter's 2013 sonata was running rough and was taken to this dealership. It needed a coil something and was ordered. She had the car back in no time. Unfortunately the 10 year warranty ran out in May but we were happy to get the car up and running. Thanks to Vic and his service deoartment!
Service Dept was very efficient servicing our 2020 Gladiator. I highly recommend this department to servide your vehicle needs.
The service department was awesome and charged the minimum for my Elantra’s problem. Got an appointment for the next day online and they had my car 3 hours total. Victor was great. Everyone was friendly.
Service techs communication was excellent kept me informed of any issues which were encountered. Customer service was top notch and went above and beyond in order to accommodate my needs.
I bought a new 23 Jeep Wrangler today. Everyone was really nice and helpful. We love the new Wrangler. Our salesperson Korey Gould was very helpful as was Adrian Maddox who handled the paperwork. This is the 7th vehicle I bought from Bachman Auto Group. I
They were very nice and easy to deal with. I would shop for another car from them in the future.
I really appreciated the professionalism shown by my service advisor Vick Perry. Which you don’t get very much anymore from anyone. He was very helpful, and polite. From the beginning, during the process and even to completion of my car’s repairs. He kept me informed about what was happening. He was very thorough and accurate with his knowledge of his job. Bachman should acknowledge his hard work, because he’s definitely earned it. Thank you!
We purchased a Durango R/T from Bachman last Saturday, the sales person, Korey Gould didn’t use any tactics, very straight forward with the deal. We would recommend this dealership and sales person to everyone . The drive to Indiana from Bowling Green KY was worth it.
Everyone is very polite and nice . Service is always fast . Waiting area is always clean.
This service was excellently managed by Ryan who ensured at every step our satisfaction. I was kept informed of issues and my car was returned to my home
From the moment we walked into the dealership we were greeted with smiles and helpful staff. Artie worked us in and we had a car the next morning. He worked hard for us!
The service department went through a transition during the Covid-19 pandemic. This facility has made changes which reflect the company’s dedication to service excellence. Along the way, as with most dealerships and service repair shops, the sheer over-load of demand coupled with supply-chain on parts issues have been an on-going challenge. This service department stands out among all the others in the area, as a place that truly cares and works hard to take care of you and your automotive needs. Give them a chance to wow you. They are dedicated professionals with hearts of gold,
Informative/knowledgeable and courteous through the whole process this was a great experience, job “Well Done”, as we say in the military “Bravo Zulu”.
The team at Bachman CDJR was great to work with. Everyone was helpful and very responsive.
Very happy w service and warranty work done on my Sahara. Monty even went above and beyond having my Jeep delivered to my home while I was away on vacation!
Scott Harper was great. They were very upfront on money. Drove the vehicle to me almost 2 hours away. Couldn’t have an easier experience.
Excellent sales service. Our sales person Artie Pollard was great. Low pressure, enjoyable experience. Will recommend to friends and will use again in the future
Brian Rogers was our sales person and he was great He explained everything and showed us how to work the instruments on the vehicle we bought He made buying our Tucson pleasant
Tonight i purchased my 8 minivan from Bachman formerly bales. Brian Rogers best sales rep ever. He helped my find the right van for me.
2nd car I have purchased at this dealer. Friendly and helpful sales people. Finance made this GS no e very fast! Love my Chevy Silverado! Thank Artie Pollard!
Steven Clubb was great to work with on purchasing Hyundai Tucson. Scott was excellent on training before taking car home. We like location, glad we chose Bachman Hyundai.
This review is for two different deals, with Adrian Maddox =: 1.) I bought a used Ram 1500 from Adrian in Fall 2018. The whole experience was awesome, from start to finish. Adrian was very attentive to my needs, however, he was tied up with another customer. To ensure I was taken care of, I was paired with Scott Harper. Scott made sure the whole deal went flawlessly. There was some negotiation with my trade, but the whole deal worked out great! My husband and I are still loving our "New to us" Ram 1500. *5 out of 5 Stars* 2.) This next deal happened recently, ...
I stopped by Bachman today to ask for help in understanding my options as my 3 year lease was nearing the expiration date. Ali Alsalman was very helpful in explaining the possibilities. I ultimately decided to purchase this time rather than leasing again. He went over the features and controls of my new Hyundai Elantra with me. I would recommend Ali as a knowledgeable salesman who is very helpful. Good job, Ali!